Zammad

About

Zammad is a free, self-hosted helpdesk for managing customer support tickets. Use it to handle inquiries via email or web without subscription costs. Perfect for small teams needing open-source support tools.

Features

Create unlimited tickets

Manage via email or web interface

Self-host for full control

Assign tickets to team members

Track resolution times

Use Cases: Get & Keep Customers Run Business

Tags: support ticketing open-source

Software Types: Self-Hosted Web App

Pricing Model Free

Added by Waleed Sadek on April 7, 2025