About
Erxes is an open-source experience operating system (XOS) that offers a unified platform for customer service, marketing, sales, and content management.
Features
- Team inbox for unified communications
- Real-time chat, email, and in-app messaging
- Sales pipeline and lead management
- Marketing automation and campaign tools
- Customizable landing pages and forms
- Contact and CRM management
- Knowledge base for customer self-service
- Task and project management
- Plugin marketplace for extensibility
- Multi-channel engagement (email, SMS, chat)
- Advanced analytics and reporting
- Role-based access and permissions